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Terms and Conditions

Last updated 11 October 2026

These Terms and Conditions govern all bookings with Collective Travel Solutions FZE, trading as Breathe Sweat Love (referred to as "the Company," "we," "our," or "us"). By booking and/or participating in any trip, retreat, event, or related service with us, you agree to these Terms.

1. Company Information

  • Company Name: Collective Travel Solutions FZE
  • Trading Name: Breathe Sweat Love
  • Registered Office: Business Centre, Sharjah Publishing City Free Zone, Sharjah, Sharjah, United Arab Emirates
  • Principal Place of Business: Dubai, United Arab Emirates
  • Contact: feelgood@breathesweatlove.com
  • Jurisdiction: The laws of the United Arab Emirates govern these Terms.

2. Contract Formation

  • A contract is formed when we issue written confirmation of your booking and receive the required deposit.
  • The lead traveler accepts these Terms on behalf of all persons included in the booking.
  • You must be at least 18 years old to make a booking and to participate.

3. Payments

  • A non-refundable deposit of 199 in the currency of your trip (GBP, USD or EUR) is required at booking.
  • The balance is due no later than 60 days before departure.
  • If full payment is not received by the due date, your booking may be cancelled with loss of deposit.
  • All bank charges, card fees, and transfer costs are your responsibility.

4. Pricing and Surcharges

  • Prices are per person unless stated otherwise.
  • We may correct pricing errors and add surcharges for exchange rate changes, tax increases, or supplier cost increases.
  • No surcharges will be applied within 20 days of departure.

5. Cancellations and Refunds

By You

  • Cancellations must be made in writing. Charges are:
    • More than 90 days before departure: loss of deposit
    • 61 to 90 days: 50 percent of total cost
    • 31 to 60 days: 75 percent of total cost
    • 30 days or less: 100 percent of total cost
  • Flights, permits, and certain services may be fully non-refundable.

By Us

  • We may cancel if minimum participant numbers are not met. You will be offered an alternative trip or a full refund.
  • If a trip host is unable to attend, we will aim to provide a replacement host of similar or better quality. If we cannot, you will be offered a full refund.

6. Alterations to Itinerary or Services

  • Travel may require flexibility. Itineraries, accommodations, activities, and transport can change due to weather, local conditions, safety, or operational needs.
  • We will make reasonable efforts to provide alternatives of equal or higher value.
  • No compensation is payable for reasonable changes beyond our control.

7. On-Trip Conduct and Participant Responsibilities

  • You must follow instructions from our staff, local partners, and guides.
  • You must respect local laws, customs, and cultural sensitivities.
  • Disruptive, unsafe, or offensive behavior may result in removal from the trip without refund.
  • You are responsible for any damage you cause to property, vehicles, or accommodation.
  • You agree to indemnify and hold harmless Collective Travel Solutions FZE, its staff, and partners from claims, damages, costs, or liabilities arising from your actions, negligence, or breach of these Terms.

8. Health, Fitness, and Participation

  • Some trips require a moderate to high level of fitness. By booking, you confirm you are physically and mentally fit to participate.
  • Disclose medical conditions, disabilities, dietary requirements, or special needs at the time of booking by emailing feelgood@breathesweatlove.com.
  • We may refuse participation if health or fitness concerns make participation unsafe.
  • You acknowledge inherent risks in activities such as hiking, water sports, fitness sessions, and cultural excursions, and accept responsibility for your participation.
  • Bring required medication and ensure vaccinations are up to date.

9. Alcohol and Substance Use

  • Excessive alcohol use and illegal substances are prohibited.
  • We are not liable for accidents, injuries, or incidents arising from alcohol or drug use.
  • We may remove any participant under the influence if they pose a risk to themselves or others, without refund.

10. Medical Release and Emergency Consent

  • You authorize the Company, its staff, and trip hosts to arrange medical treatment if you cannot provide consent in an emergency.
  • You release the Company from liability for costs or claims arising from such treatment.
  • All related expenses are your responsibility and must be reimbursed in full.

11. Accommodation and Rooming

  • Room types are subject to availability.
  • Solo travelers may be required to share or pay a single supplement.
  • Accommodation standards vary by destination and may differ from EU or UK expectations.

12. Meals, Transport, and Activities

  • Included meals are specified in your itinerary. Special diets will be accommodated where possible but cannot be guaranteed.
  • Transport is subject to local schedules and conditions. Delays are common and outside our control.
  • Optional activities not included in your itinerary are undertaken at your own risk and are contracted directly with the local operator.

13. Travel Documents and Visas

  • You are responsible for ensuring your passport, visas, entry permits, and vaccinations are valid for travel.
  • We accept no liability if you are denied entry due to inadequate documentation.

14. Insurance

  • Comprehensive travel insurance is mandatory and must cover emergency medical expenses, trip cancellation or curtailment, lost or stolen baggage, and personal liability.
  • Proof of insurance may be requested before departure. Failure to provide proof may result in cancellation without refund.

15. Health and Communicable Diseases

  • You must comply with health, vaccination, testing, and quarantine requirements imposed by governments, airlines, or local authorities.
  • We are not liable for costs, delays, or disruptions caused by your failure to comply.
  • You accept responsibility for additional costs caused by illness, quarantine, or denial of entry.

16. Force Majeure

We are not liable for delays, changes, or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, political instability, terrorism, war, strikes, epidemics or pandemics, government restrictions, and transport delays or failures.

17. Liability and Limitations

  • Our total aggregate liability to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed USD 2,000,000 for claims arising out of or in connection with your booking and participation in our services.
  • We are not liable for death, illness, injury, loss, or damage resulting from acts or omissions of third-party suppliers, your negligence or failure to follow instructions, or participation in optional activities not arranged by us.
  • We are not liable for indirect or consequential losses, including loss of enjoyment, income, or business opportunities.
  • Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence where such exclusion or limitation is unlawful.

18. EU and UK Consumer Rights

  • If you are resident in the UK or EU, you may have protections under the Package Travel and Linked Travel Arrangements Regulations 2018 or equivalent EU legislation.
  • These rights apply in addition to UAE law and will be honored where relevant.

19. Complaints Procedure

  • If you experience an issue on the trip, raise it immediately with our representative so we can seek a resolution.
  • If unresolved, submit a written complaint within 30 days of return.
  • We aim to respond within 28 days.

20. Data Protection, Privacy, and Data Sharing

  • We collect and process personal information necessary to operate our services, including name, contact details, passport information, health and dietary information, and emergency contacts.
  • For EU or UK residents, we comply with the General Data Protection Regulation. For other clients, UAE data protection laws apply.
  • By booking, you consent to your information being shared with trip hosts, guides, or instructors where necessary for delivery, safety, and duty of care; with third-party suppliers such as hotels, transport providers, local operators, and insurance providers for contracted services; and with authorities or emergency services if required by law or in emergencies.
  • Trip hosts and suppliers must handle your information securely and only for delivering your travel experience.
  • We will not sell or disclose your data to unrelated third parties for marketing.

21. Media Release

  • By participating, you grant Collective Travel Solutions FZE and its representatives the right to photograph, film, or otherwise record your participation.
  • You agree that such media may be used for promotional, marketing, or educational purposes in any format worldwide without compensation.
  • If you do not wish to appear in media, notify us in writing before the trip.

22. Governing Law and Jurisdiction

  • These Terms are governed by the laws of the United Arab Emirates.
  • The courts of Dubai, United Arab Emirates have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.

23. Severability

If any provision of these Terms is invalid or unenforceable, the remaining provisions remain valid and enforceable to the fullest extent permitted by law.

24. Entire Agreement

These Terms are the entire agreement between you and the Company. No oral or written representation outside these Terms is binding unless expressly agreed in writing by the Company.

25. Acceptance of Terms

By booking and/or participating in a trip with Collective Travel Solutions FZE, you confirm that you have read, understood, and agree to these Terms on behalf of yourself and all members of your booking.

26. Influencer or Host Participation

  • Attendance by any advertised influencer or host is not guaranteed. If an influencer or host cancels or does not show for any reason, the tour will go ahead as scheduled.
  • If an influencer or host cannot attend, we will use reasonable efforts to source a suitable replacement of similar profile, or to upgrade aspects of the tour of similar value. Upgrades may include additional activities, enhanced accommodation, added training or workshop sessions with qualified local professionals, or on-tour credits. Examples are illustrative and not exhaustive.
  • The absence, late arrival, or early departure of an influencer or host does not entitle participants to a refund or free cancellation. Standard cancellation terms apply. We will notify participants of any material change as soon as reasonably possible.